Mayank Sharma serves as an Associate Professor in the Information Technology & Systems area at the Indian Institute of Management Kashipur. He earned his doctorate (Fellow Programme in Management) from the Indian Institute of Management Lucknow, specializing in IT and Systems, following a foundation in Electronics and Communications Engineering from the National Institute of Technology, Calicut. Before entering academia, he gained industry experience at Tech Mahindra Pvt. Ltd.

His research work, which explored online communities within social networking sites through the lens of information system theories, reflects his enduring interest in understanding digital spaces. He teaches courses such as Management Information Systems, Social Media Analytics, and Artificial Intelligence & Deep Learning. His work has appeared in reputable journals, including Enterprise Information Systems, AIS Transactions on Human-Computer Interaction, Computers & Security, and Annals of Tourism Research. He also conducts online Management Development Programs for industry professionals on topics such as Digital Transformation, Social Media, and Business Analytics.

Business Value of IT, Social Media and Emerging Technologies

• Pathak, S., Krishnaswamy, V., & Sharma, M. (2024). A Dynamic Capability Perspective on the Impact of Big Data Analytics and Enterprise Architecture on Innovation: An Empirical Study. Journal of Enterprise Information Management. https://doi.org/10.1108/JEIM-01-2024-0059
• Kulshrestha, A., Krishnaswamy, V., & Sharma, M. (2023). A Deep Learning Model For Online Doctor Rating Prediction. Journal of Forecasting. https://doi.org/10.1002/for.2953 [ABDC ‘A’]
• Ramnath K Pallasena, Mayank Sharma, & Venkataraghavan Krishnaswamy,(2022). A Study of Interaction, Visual Canvas, and Immersion in AR Design: A DSR Approach. AIS Transactions on Human-Computer Interaction, 14(3), 390-425. https://doi.org/10.17705/1thci.00173 . ABDC ['A']
• Venkataraghavan Krishnaswamy, Nitin Singh, Mayank Sharma, Neha Verma & Amit Verma (2022) Application of CRISP-DM methodology for managing human-wildlife conflicts: an empirical case study in India, Journal of Environmental Planning and Management, DOI: 10.1080/09640568.2022.2070460 [ABDC, ‘B’]
• Thangavelu, M., Krishnaswamy, V., & Sharma, M. (2021). Impact of Comprehensive Information Security Awareness and Cognitive Characteristics on Security Incident Management–An empirical study. Computers & Security, https://doi.org/10.1016/j.cose.2021.102401.
• Pathak, S., Krishnaswamy, V., & Sharma, M. (2021). Big data analytics capabilities: A novel integrated fitness framework based on a tool-based content analysis. Enterprise Information Systems. https://doi.org/10.1080/17517575.2021.1939427.
• Thangavelu, M., Krishnaswamy, V., & Sharma, M. (2020). Comprehensive Information Security Awareness (CISA) in Security Incident Management (SIM): A Conceptualization. South Asian Journal of Management, 27(2).
• Kulshrestha, Anurag, Venkataraghavan Krishnaswamy, and Mayank Sharma. "Bayesian BILSTM approach for tourism demand forecasting." Annals of Tourism Research, 83(July 2020), 102925.
• Pathak, S., Krishnaswamy, V., & Sharma, M. (2019). Impact of IT practices and business value of IT measurement. International Journal of Productivity and Performance Management, 69(4), 774-793.
• Pallasena, R. K., Sharma, M., & Krishnaswamy, V. (2019). Context-sensitive smart devices-definition and a functional taxonomy. International Journal of Social and Humanistic Computing, 3(2), 108-134.
• Krishnaswamy, V., & Sharma, M. (2018). Software-as-a-Service (SaaS) IT Helpdesk at an Institute of Higher Education: Implementation Issues. South Asian Journal of Management, 25(4).
• Sharma, M., Kumar, P., & Bhasker, B. (2015). Purchase intention and word of mouth in social apps. International Journal of Web Based Communities, 11(2), 188-209.
• Sharma, M., Kumar, P., & Bhasker, B. (2014). A Study of Factors Resulting to Online Community Formation. Journal of Information Technology Management, 25(2), 1-14.

End-to-end course design for Data Science module for Institute of Actuaries of India 01-07-2022 till date

• Mentor to the Advisory Group on Data Science and Analytics for Institute of Actuaries of India 3rd October 2024 onwards
• AIS Distinguished Member at ICIS 2023by Association for Information Systems
• 1st MATHEW J MANIMALA-SAJM BEST PAPER AWARD  for paper titled: "Comprehensive Information Security Awareness (CISA) in Security Incident Management (SIM): A Conceptualization" published in the April - June, 2020, Volume 27 Issue 2, of the South Asian Journal of Management .
• Outstanding paper award for the research paper presented in 12th IADIS International Conference on e-Society, Spain.

• Chief Vigilance Officer ( 30/10/2024 - till date)
• Student Affairs Chairperson ( Jul 2022 - Jun 2024)
• Purchase Committee Chairperson ( 2021-2022)
• Admission Chairperson (2019-June 2021)
• Website Chairperson (2017-2019)
• Admission Co-Chairperson (2018-2019)

1. Introduction to Business Analytics
2. Digital Transformation
3. Management Information Systems
4. Social Media & Web Analytics
5. Artificial Intelligence and Deep Learning
6. Network Theory & Text Analytics